Whyldthings – Terms & Conditions
Last updated: August 2026
These Terms & Conditions apply to commercial photography, filming, drone, FPV, editing and related production services provided by Whyldthings (“Whyldthings”, “we”, “us” or “our”).
The person or organisation commissioning the services is referred to as the Client.
By confirming a booking in writing, paying a booking fee or deposit, or instructing Whyldthings to commence work after being provided with these Terms, the Client agrees to be bound by them.
1. Quotes and bookings
All quotations are based on the information and scope supplied by the Client at the time of quotation.
A booking is confirmed when Whyldthings accepts the booking in writing and, where requested, the booking fee or deposit has been received.
Unless otherwise stated in writing, quotations are valid for 30 days.
Any material change to the agreed brief, shooting schedule, location, deliverables or production requirements may result in additional charges. These will be discussed with the Client wherever reasonably possible before additional work is undertaken.
2. Booking fees and payment
Unless otherwise agreed in writing, Whyldthings may require a 50% booking fee to secure a production date, with the remaining balance invoiced separately.
Invoices are payable within 14 days of the invoice date, unless different payment terms have been agreed in writing.
Final high-resolution deliverables will not normally be released until all invoices relating to the relevant project are paid in full.
Where previous invoices on a Client's account are overdue, Whyldthings reserves the right to suspend further work or withhold further deliverables until the outstanding account has been settled.
Payment is considered received once cleared funds have reached the account specified on the invoice.
3. Preview material and final delivery
Whyldthings may provide preview, proof, watermarked, reduced-resolution or draft material for review and approval before final delivery.
Preview or draft material is supplied for review only and must not be published, distributed, commercially used or altered unless Whyldthings agrees otherwise in writing.
Once the relevant account has been paid in full, agreed final deliverables will be supplied in the format and by the delivery method specified for the project.
Any estimated delivery date is an estimate unless expressly agreed to be a fixed deadline.
4. Revisions and additional editing
The number of revisions included in a project will be stated in the quotation or agreed correspondence.
Where no number has been specified, reasonable minor amendments necessary to complete the agreed brief are included.
Significant changes to the original brief, additional edits, alternative versions, additional formats, re-editing following previous approval, or requests outside the agreed scope may be charged additionally.
Whyldthings will inform the Client where reasonably practicable before undertaking chargeable additional work.
5. Raw footage and project files
Unless expressly stated in the quotation, the agreed deliverables do not include:
raw camera or drone footage;
unedited photographs;
project files or editing timelines;
original graphics or working files; or
unused material captured during production.
Raw footage, project files or additional archive material may be supplied or licensed separately by agreement.
Whyldthings is not obliged to retain raw footage or project files indefinitely after final delivery.
6. Copyright and licence
Unless expressly transferred in a separate written agreement, all copyright and other intellectual property rights in footage, photographs, edits and other material created by Whyldthings remain with Whyldthings.
On full payment of all amounts due for the relevant project, the Client receives a non-exclusive licence to use the final supplied deliverables for the purposes contemplated by the agreed brief, including the Client's own websites, social media, advertising, marketing, public relations and promotional activity, unless different usage rights have been agreed in writing.
The Client may not sell, sublicense or transfer the material to an unrelated third party for that third party's independent commercial use without prior written agreement from Whyldthings.
Payment for production services does not by itself transfer ownership of copyright.
Under UK guidance, commissioned work is generally owned initially by the creator unless copyright is transferred by agreement, so stating the licence expressly avoids uncertainty about what the client can use.
7. Portfolio and promotional use
Unless confidentiality or exclusivity has been agreed in writing, the Client permits Whyldthings to display completed work for Whyldthings' own portfolio, website, showreel, social media, awards, presentations and promotional purposes.
Where commercially sensitive or embargoed material is involved, the Client should notify Whyldthings before the booking.
8. Client responsibilities
The Client is responsible for providing accurate information concerning the assignment and for arranging reasonable access to the required locations, subjects and facilities.
Unless otherwise agreed, the Client is responsible for obtaining permission from venue owners, event organisers and relevant participants for the commissioned filming or photography.
The Client must notify Whyldthings in advance of any location restrictions, confidentiality requirements, safety requirements or other conditions that may affect production.
Whyldthings remains responsible for legal and operational requirements relating to its own drone operations within its control.
9. Drone and FPV operations
All drone and FPV operations are subject to suitable weather, airspace restrictions, permissions, safety considerations, site conditions and applicable aviation requirements.
The decision whether it is safe and lawful to fly rests with the Whyldthings drone operator.
Whyldthings will not conduct a flight where it reasonably considers that doing so would be unsafe, unlawful or contrary to applicable permissions or restrictions.
If planned drone operations cannot safely or lawfully take place, Whyldthings will where reasonably possible discuss alternative filming methods or rescheduling with the Client.
10. Weather and circumstances outside our control
Outdoor production is subject to weather and environmental conditions.
Where weather, venue restrictions, transport disruption, airspace restrictions, illness, emergency, government restrictions or another circumstance outside either party's reasonable control prevents the assignment from proceeding as planned, both parties will act reasonably to rearrange the affected work.
Any unavoidable third-party expenses already incurred may remain payable.
11. Cancellation and postponement
The Client should notify Whyldthings as soon as possible if a booking must be cancelled or postponed.
Where a booking fee has been paid, it covers the reservation of production time together with preparatory and administrative work.
If the Client postpones a booking with reasonable notice, Whyldthings will normally seek to transfer the booking fee to an alternative mutually agreed date.
Where cancellation occurs at short notice and Whyldthings has reserved production time or incurred non-refundable costs, Whyldthings may charge a reasonable cancellation amount reflecting the work undertaken, time reserved and losses or expenses actually incurred.
Any specific cancellation terms included in an individual quotation will take precedence over this section.
12. Travel and expenses
Travel, accommodation, parking, permits, location fees, specialist equipment, assistants and other production expenses will be charged as stated in the quotation.
Expenses that were not reasonably foreseeable when the quotation was prepared will be discussed with the Client before being incurred wherever practicable.
13. Late payment
Where an invoice is overdue, Whyldthings reserves all rights available under the Late Payment of Commercial Debts legislation, including the right, where applicable, to claim statutory interest and fixed recovery costs.
For qualifying business-to-business debts, current UK rules allow statutory interest of 8% above the Bank of England base rate, unless the contract provides another applicable rate, as well as fixed recovery charges according to the amount of the debt.
Whyldthings may suspend further work and delivery while an account remains overdue.
14. Client-supplied material
The Client confirms that it has the necessary rights and permissions for any logos, music, photographs, footage, graphics, trademarks or other material it supplies to Whyldthings for incorporation into the work.
The Client is responsible for obtaining any third-party licences required for Client-selected music or other copyrighted material unless Whyldthings has expressly agreed to obtain those licences.
15. Storage and archiving
Whyldthings will take reasonable care of project material during production but does not provide permanent archival storage unless agreed separately.
Clients should download and securely back up delivered material promptly.
Whyldthings may delete project files, footage and other production material after a reasonable period following final delivery.
16. Limitation of liability
Whyldthings will perform the services with reasonable care and skill.
To the extent permitted by law, Whyldthings will not be responsible for indirect or consequential losses, loss of profit, loss of business opportunity or losses resulting from circumstances outside Whyldthings' reasonable control.
Where Whyldthings is legally liable to the Client, its total liability in connection with a project will ordinarily be limited to the amount paid or payable to Whyldthings for that project, except where liability cannot lawfully be limited or excluded.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
17. Complaints and problems with deliverables
If the Client believes that the services or final deliverables do not materially comply with the agreed brief, the Client should notify Whyldthings promptly and provide reasonable details of the issue.
Whyldthings will be given a reasonable opportunity to investigate and, where appropriate, rectify the issue.
18. Confidentiality
Either party may provide information to the other that is reasonably understood to be confidential.
Both parties agree to take reasonable steps not to disclose confidential information to third parties except where disclosure is required to perform the project, obtain professional advice or comply with the law.
19. Entire agreement and changes
The quotation, agreed written brief, these Terms and any subsequent written variations together form the agreement between Whyldthings and the Client.
If there is a conflict between these Terms and a specific written quotation or agreement for a project, the specific written agreement will take priority.
Changes to the agreed terms should be confirmed in writing.
20. Governing law
These Terms and any dispute arising from them are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that apply.
21. Contact
Whyldthings
Lewis Whyld
Email: Lewis@whyldthings.com
Website: www.whyldthings.com